If you have any problems with the product you received, please contact us and we will provide you with a satisfactory solution as soon as possible.
The bags without logos have been taken down, and the latest bags come with FOXER logos in all colors.
If you purchase this product as a gift, we suggest contacting our customer service to purchase a gift box with order.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I expected a white bag, but it came beige yes, the quality is normal
the bag arrived in two weeks. packed in a box and in a branded bag. the quality is bomb 💣 💥 💥 💥 looks very nice 👍 👍 👍
high-quality handbag I like it
packed very well. The product is decent. There is a slight smell. but this is not significant. the bag is top 🔥
lightweight, soft, all lines are even, the fittings are excellent, the lining is dense. Packed great, arrived without creases or damage
It arrived quickly, packed very well. The bag itself is very beautiful, there is no smell of anyone. There are some touchpieces. Comfortable and city. You can both expand and cut the pen, but if you make something medium, then the eye glass will touch, which is its own. But very cool at such a price.
color warm white-gray. but wearing it like a cross bodysuit is not very difficult, the plastic is dangling. I have the second bag of this brand 👍🏼
The bag arrived with creases, good that only on one side. Color light gray beige. If not creases, the quality is good.
Elegant bag in lower white color The strap is adjustable, the bag had a lot of space for the necessary small things Nice to touch material, all seams are level, no quality indications The brand name is on the handle of the bag from the inside Very satisfied! Delivery to Kyiv in 2 weeks!
Best purchase! 😍 The bag arrived in dust bag, without creases or defects. Soft color, slightly drain. Nice material, all locks work. The strap is adjustable for different lengths. There was no smell. The first day the filled one came off and quickly accepted the form. Comfortable, but quite compact in appearance. I recommend purchasing!
I liked the bag, it’s neat. I plan to wear it both on the shoulder and in the hand. The color is not pure white, most likely cream.
This is my second purchase from this seller, as always great quality and reasonable price.. the box was in bad condition but the bag was in excellent shape. Highly recommended.
nice bag the color is a little different, but nothing. arrived very nice packed. the quality is excellent. I recommend
The box was removed, but it was the fault of the carrier. The bag was not damaged. Good quality, no smell, sewn level. I am satisfied with the purchase. 🚫 Russia is a tetrorrist statete 🚫
A nice handbag is small, of good quality, made of nice material. Very legendary. The color is light hoodie, not gray. Comfortable to wear as a crossbody.