We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It is a spectacular bag, I have recommended it to my co-workers and they have all bought one, cheer up is beautiful.
Very nice 😊 crossbody good material
Exactly like the photos! Very cute and stylish.
Very beautiful, such as the picture, the exact colors, as well as the perfect size, I liked it too much to buy again, it didn't take long to ship and it comes well packaged, I definitely recommend it
The quality is very good and it arrived very quickly, I am very happy with the purchase that I would also buy the other color. Excellent Supplier. The bag very well packed
I love it, it is a small but perfect size, I arrive very fast and it is as is to the image, I recommend it widely, it has a separate strap. And comes with powder cover
Super nice! I did not expect it to be like that and I was surprised by the quality. I love it and it's very comfortable. It took A little longer than I played, but I am very happy. Thank you. Thank you.
The bag was delivered today, so beautifully made! Exactly as described, thank you.
10/10
Great quality, close to the real thing just missing the holographic effect. Perfect size, absolutely love it! The only thing is the package wrapping smelled horrible of Fish!
A very nice bag with good finishes. Of course it is not like the original because it does not have the same colors, or size... but for the price it has, its great finish, well sewn, resistant zipper, perfect for this time.
🥰It will not be original but I love it .. Has a super quality .. Recommended 100%
Beautiful bag, it really is beautiful, it has good space, we finished them and the quality are very good!!🩷❤️🧡💛💚💙💜
Impressive, no words!! I love it!! It is made great, very good quality!! Super well packed. Very fast shipping, I certainly recommend it 100%
loved it is so cute and the material is good quality i like it so much no regrets for this prchase...
A very beautiful bag. Complete logo, looks the same as the original, great