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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good quality just as advertised. Size is very accurate to the given size chart. My size is 22.5cm and i got 23.5cm in size 35. Very comfortable. Will add more comments after wearing.
I wear a US size 10 and ordered these in a 43. They’re a bit snug but thankfully the material stretches so it’s not an issue. They’re good for running errands. I think if I were to wear them a full day I would run into an issue but otherwise they’re comfy and have a good stretch.
I cut off the bench on the hour, my shoes are much cute, I took on the rosmir bit, on the SVII 37 I married 38, now I got it. The Bulo said it is comfortable to cut it for 2 Rosmiri more on a normal and wide leg, on a university leg whist and 1 rozmir. With wide pants, the wiglyadayu is double-Legant. I recommend it.
The break-up came for three tizhna Ukrainian, rozmir 37 declared by the seller 23,5 cm, ale in fact I got 23 cm, Zamal, ballet shoes of the class, ale demand brothers on Rosmir Bilshi. The product is recommended.
I liked the very comfortable material.
this shoe is absolutely comfortable and free i ordered siz e 43 as i wear 42..it is so beautiful and not tight .came exactly as the picture advertized. one month to get to Nigeria
Item is of correct size and as described. Happy with the purchase and comfortable to wear.
Great shoes for me! Foot 25 cm sat down with a bang!!! At least for a long time
Shoes according to the size chart. Very comfortable. I recommend
Size 39=39, super soft, good quality
love it!
Carve something fair
The Stout of the chudovs. For his tsyna, rozmir pidishov!
38 perfectly (40) very fast delivery to Kiev
Comfortable, but on my feet they look bad. I think I have a badly sewn left shoe. The bar goes crooked. I send back.
Fast delivery. Well packed and matches the description. Highly recommend the seller. Good quality and price ratio.
As in the photo. Very comfortable and soft. Foot 24 cm size 38 perfect
Thank you for the fast delivery. Size 38 according to the size I wear. The shoes are very comfortable, they look cool, they smell a little strong, but maybe they will air out.
They are more pointed than I imagined