We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I have already arrived my sister will be very happy they are very beautiful and they do not weigh anything I will ask you for thank you
My foot is thin, I thought it will be a little loose, more it is very light, the detail of the sole that seems to be orthopedic type is just a sole designed with this appearance, it is comfortable.
Sandals are very light and comfortable! I have already ordered Green and I like it very much. The size corresponds. Thank you very much for the fast delivery!
They come a little reduced, they are soft and comfortable, colors equal to the image, they look very comfortable, I have already ordered this type of sandals several times and they last a long time without losing their shape.
The sizes do not coincide with the measurements in MX at least for whoever will use them, a number less must be requested
Perfect, as requested. I arrived in size, and I like color. And it arrived much earlier than agreed.
Beautiful and comfortable
They are beautiful and very comfortable, I recommend it 100%
Excellent purchase. They are very beautiful and they fit very well to the size they claim to be. I recommend them
Excellent sandal shoes very comfortable and without uncomfortable seams too light although the materials are synthetic feel good comes very well vulcanized and well sewn will have to be tested that they stand the test of time I highly recommend the seller I bought the number 39 for a foot measuring 24.5 centimeters
I like the shoes, a little fastener is sewn freely, on a high foot, I will rearrange the fastener. I took my size, 37, fit well.
They are very comfortable and very frecible I loved thanks to the seller for delivery on time I loved
This sandal is wonderful, super soft, it doesn't make a callus, I already bought three pairs to work. Ended the pain in the feet and legs. Super recommend.
Very comfortable I loved thanks to the seller🌹I recommend them
My size is 34, but it's from 35, so I think it's a little big.
They are comfortable is what was asked everything arrived well