We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good and super comfortable!
Everything fit perfectly and the quality was pleasing; I ordered a size 38 for my 37.5 size and it was perfect.
They are very cute, a little tight but not uncomfortable at all. The interior is plastic. They are very elegant.
Exactly as shown in the photo, don't expect it to be leather or genuine suede, the material is as described, the sole bends, overall, they are nice, the shoes fit true to size.
Very comfortable. They look expensive. Soft. I wear size 39, ordered 40, and they fit perfectly. I recommend them!
Came perfect sits amazing on the fit , very fitting and flattering trust me i took one size up and it was perfect
Thank you. A bit small...
The shoes are very beautiful, just like in the picture. The quality is excellent and the seller's delivery speed is also very fast. I am very satisfied.
The shoes arrived earlier than expected. It was not in a box but, it was packed properly. The shkes is so nice. Very light and comfortable.
Super cute a good dupe for the zara ones and seems like good quality
They are beautiful, very comfortable and soft.
Perfect. The style of the shoes is exactly as shown in the picture, in line with the description, and they are also very comfortable and soft to wear. The quality is very good.
The shoes are well made, very soft, good-looking and comfortable to wear. The quality is also excellent. Fast delivery speed.i am very satisfied.
These are so classy they match the description and are so nice.
I like it ! Highly recommend! True to size! 👍🏻 🙏🏻 🙏🏻
Beautiful shoes, just like in the photo! The shoes are of good quality and very soft and comfortable to wear. The shipping is very fast.