We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The bones are great, the case is metal.
These brushes really surprised me because as soon as I took them out of the package, I noticed how soft they are, much more than I expected. I like them because when you apply them to the skin they feel delicate, light and not aggressive at all, perfect for those who prefer a comfortable and gentle application. In addition, they are very beautiful: the visual quality is charming, the handles look firm and the bristles are well formed, giving them an elegant and well-cared-for appearance. For applying powders they work wonderfully, whether to set makeup, apply soft blush or give an effortless blended finish. Of course, if someone is looking to use them for liquid foundation, I don't recommend them as much, since their softness makes them not distribute denser products well and the result is too light. Still, depending on how each person uses them, they could be adjusted. Overall, I am very happy with the purchase: they are cute, soft, functional, and perfect for powders. I loved them!
Thank you for the good packaging! It looks very neat and high-quality, there is a glue smell but it quickly dissipated. It arrived quickly too. I don't know how it differs from the original, but it looks nice. The pile is very soft. I'm satisfied.
looks cool, well packaged, but the brushes smell very strong of glue. Even if you wash them, the smell doesn't go away.
I am on my way home now and then we can...
I was pleasantly surprised that everything arrived intact and safe (judging by the reviews, I expected otherwise). Since I bought it as a gift, I wanted the box to be preserved, and it ended up being in good condition (just slightly scratched, but not a big deal). The seller packed the brushes separately, which was also a pleasant surprise. Overall, I'm happy with the purchase. I haven't checked the brushes themselves because it's a gift.
Love these brushes, the quality is excelent 🤍
The brushes are very cool. Arrived quickly, well and securely packaged. The box and tube were not damaged. I was pleasantly impressed with the quality of the brushes themselves. Soft, tightly packed, each of the three was individually wrapped and with a protective seal. Very satisfied ❤️
The tube is metal and made quite well.
Everything is fine.