We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The brush is very soft and light. As you can see on the picture it's quite short but you can still hold it very tight since ithe handle is fat. It looks just like the picture from the seller. However the shipping took some time. Would definately buy again from this seller!
The brush is very pretty and is an exact dupe for the real thing. The brush bristles are very soft and dense. Very happy with my purchase. Item came within 2 weeks of ordering
A perfect brush! I use it with concealer to blend it out beautifully, and it's worth every penny. I absolutely love it!! And the delivery was very fast.
It’s my second time purchasing from this store, the brushes are amazing! Super soft and full! I bought the foundation brush to try and now i bought a brush for blush and contour. They are technically foundation brush too but since my products are creams it works perfectly.
very convenient for bronzer and sculptor
Exactly looks like the real brush
I adore them. I buy a new one each time to gather the perfect set for myself.
The brush is a true dupe of the original after trying it. The bristles are extremely soft on the skin. The delivery is fast, I received it in less than a week.
Perfect, I highly recommend it.
The quality feels great, they arrived super fast. Each brush comes individually packaged.
It feels of good quality, it's beautiful, it doesn't shed any hair or anything, 10/10.
This brush is absolutely amazing!!!! Looks exactly like the real thing. High quality.
They are the best brushes, this is already my third brush, I will obviously buy again.
Excellent and extremely soft brushes! They arrived very well packaged, with a beautiful design and a packaging presentation that surprises for the price. Although I don't have the original Hourglass ones to compare, these are excellent: very soft and blend super well.
I was very satisfied with the purchase. The quality is excellent. Fast delivery, received everything exactly in two weeks. № 15 is ideal for contouring, blends both dry and liquid products perfectly; № 18 I use for blush and powder, most of it is convenient for blush, and the smaller part is used to apply powder carefully.
Very high quality, pleasant to touch, do not fray, highly recommended!
Good soft brush. Will use for my make up and travel bag.
Not bad. Jenersly i like it