We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
🤎 Favorite bag 🤎 Packaged perfectly, 10 out of 10! The suede is natural, very soft and pleasant to the touch. Perfect length of handles, can be carried by hand or over the shoulder. Very comfortable due to the thin straps, sits securely on the shoulder. The handles are sturdy, and it's quite spacious. Includes everything that is required. There are 2 pockets inside, one of which has a zipper. Which is not unimportant, the lining is made of high-quality fabric in the same color as the bag itself. But the side pocket with a magnet simply won me over - keys/ID card, everything you need to find is now at your fingertips! The bottom is also made of faux leather with small feet. Also, the bag has already passed a stress test; after using a suede cleaner and a brush, it didn't suffer any damage at all. Fashionable body kits included. Looks expensive!
A stunningly beautiful bag that i've been waiting for to arrive. Excellent quality. Beautiful brown color and a strong smell of leather. The bag arrived professionally and to a high standard wrapped in several wrappers. Highly recommended. Thank you very much
A wonderful handbag! Suede, holds its shape, the color is elegant! The handles are not very pleasing; the leatherette is flimsy, but for this price you can overlook that! Compact yet spacious! There is one large compartment inside! Two internal pockets: one with a zipper, the other just a small pocket (small ones, my cardholder turned out to be too big). There is also an external pocket along the entire length of the bag with a magnet! There are additional straps for decorating the bag (already attached), but most likely I will wear the bag without them, or I'll buy some interesting accessories! Overall, the bag is amazing, I'm satisfied! Just received it, we'll see how it wears!
High-quality packaging, I was surprised! A quality bag. Genuine suede, large and stylish!
The bag exceeded my expectations and I fell in love with it at first sight after unpacking. Genuine leather, nice chocolate color, large external pocket with a magnetic closure. Thick lining with excellently finished seams. The bag is very spacious; I have it in a larger size, with one compartment inside and two pockets, one of which has a zipper. The bottom and straps are most likely pressed leather.
Great bag as a gift for my wife, she really liked it!!! Thank you to the seller and manufacturer, we will order more!!!
I liked the bag, natural suede looks great, very spacious, lost the strap decoration on the first day, but they weren't really needed anyway, I recommend it.
Good bag, genuine suede, handles, I think, are made of faux leather, a pity. The smell is strong at first, but it fades away. The size is excellent, large, there are pockets. Looks great, I recommend!
I liked the bag, it's spacious and comfortable. The size fits me well. I unpacked it and immediately filled it up.
I am delighted, the bag is in perfect condition. I'm just worried about the thin handles, I hope they can support a lot of weight.
for the price, it's amazing The suede is pleasant, spacious, finally I can carry an umbrella not in my hands or backpack. 🤣
The bag is great! Looks expensive! I recommend!!!
Comes in a bag not 5 stars..but 10 stars! A perfect bag! Looks wow..no smell. Feels like real leather. Just perfect. Arrived well packed relatively quickly. Highly recommended.
The order arrived in a week!!! The bag is Wow!!! Excellent quality, chocolate color, very comfortable and spacious. I am delighted. I recommend wholeheartedly!!!! SUPER seller!!!!