SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Olamama Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://olamama.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
BOUT PRODUCTS
beautiful, delicate set, I wear it with pleasure. not bulky, looks elegant. I will order more.
Order method: Choose the order Pay me in advance We manage the order under your name and it arrives in the United States within 20 days to a month.
Beautiful and of good quality ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ 🎀 ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️
gogogogogogogohohohohohohohoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
Gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo9oooooooooddddddd
Goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooidddddddddddddd
Discover the most beautiful carefully selected women's products from AliExpress at great prices on our Telegram channel. 💗 ✅ Exclusive offers and discounts ✅ Direct links for purchase. ✅ Recommendations for the best tried products.
Cute................recommended....................... ......thank you..................... 🌸 🌸 🌸 🌸 🌸 🌸 🌸 🌸 🌸 🌸 🌸 🌸 🌸 🌸 🌸 🌸
.good product same as picture and description. Recommended seller. Will order more. Arrived in a good packaging.
Beautiful color and shape matching the picture, really wonderful. Thank you to the seller. 🇩 🇿 🫶 ❤️ 😍 🥹 🥺 🥺 🥹 🥺 🥺 🥹 🥺 ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ، ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️
I always buy from this SUPPLIER, their jewelry is stainless steel and it is the only supplier I have found where the items really don't turn black.
Do you want to buy from the Aliexpress website or app? Payment is made in Algerian dinars and shipping is directly to you. All you have to do is download the Aliexpress application or log in directly To the AliExpress website and follow the following steps: Product selection) gaming glasses watch phones Accessories,... etc.) After choosing the product, send us the link (lien) in the page * We will give you the total price of the product in Algerian dinars. . Payment is via CCP mail or mobile mail Payment is made before ordering... After sending the money, send us the receipt and give us your information Required to make a purchase. We order the product on your name and directly to your address.. The shipping time ranges from 20 to 30 days and sometimes reaches 45 days. Depending on the product and the shipping company, after you receive the product, you take a picture of it and send it to us to confirm Your order # An important explanation We only do the purchase and are not responsible for the quality of the product And the shipping duration, so please do not take your time and do not rush to choose the product and take into account both the percentage of positive comments, customer reviews, and pictures. The actual information for the product and shipping company. The price written in dinars on the website is not the real price. We buy by work
Thanks for the fast delivery of the photo 🦋 🦋 ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ✨️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️
Looks cute. I like it. Three pieces set and all three pieces looks good. This is my second purchase this time i got it for my daughter and she loved it. .
I love this product, it is very durable and cannot be damaged or rusty. It has a lot of color, I love it. xxxxxxxxxxx
Wow, this is beautiful, I'll take it back for a 100 out of 100.
Very beautiful 😍 😍 ❤️ ❤️ ❤️ Like the picture, fast EMS shipping, good material. I hope the color doesn't change. Even the price is very reasonable. I bought it during sales at a very low price. ❤️ ❤️ ❤️ 😍 😍 😍 🫰
Super fast delivery 🚚 ⚡️ The set looks very delicate, I hope it won't darken quickly. 🤞🏻 I have a very thin wrist, a lot of extra chain dangles, but that's not a problem! In the photo, the chain is at maximum length! I am satisfied. 😊 👍🏻 🖤 I did not communicate with the seller.