We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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It's a product with great cost-effectiveness. Be sure to order once. You will be satisfied. Good~~~!! I will come back to repurchase again.
The cost performance is really good. The texture and thickness are just right and good. You can definitely buy it. thank you
The jacket looks high-quality and well-made. Thanks to its anatomical cut, it will be very comfortable and won't restrict movement during active activities. A great wardrobe staple for those who value comfort and style in sportswear.
I liked it, good quality.
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Super good quality!! I wear size 38 but I took XL, it runs small. Fast delivery, no smell upon receipt. It's really a good dupe and it keeps warm.
The fabric is of super good quality. I highly recommend it.
very cute just like the image .........................................................
This is the second jacket I've bought. I really liked it, I recommend ordering a size larger since although the fabric is very adjustable, it is small.
I am happy with the purchase. The sweater is beautiful, made of good material and with a good finish. I loved the pink color. The fabric is not thick but very elastic. I did well to follow the comments and ordered a larger size than what I normally use. Thank you very much to the seller for the fast shipping.
The quality is super good, I loved it.
Good quality of the coft. The hall is perfect, there were excitement that there will be short sleeves for a height of 178 but just super
It is beautiful and very well made, I am s and I ordered m, it fits perfectly.